Assistant Human Resources Manager/Human Resources Executive - #1093401
The Ritz-Carlton Residences Singapore Cairnhill

JOB SUMMARY
Carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.
CORE WORK ACTIVITIES
Managing Recruitment and Hiring Process
- Coordinates and conducts interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishing and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Assists in monitoring candidate identification and selection process.
- Performs quality control on candidate identification/selection.
Managing Employee Learning and Development
- Conducts orientation program for all associates to receive the appropriate new hire training to successfully perform their job.
- Ensures all associates are cross-trained to support successful daily operations.
- Coordinate and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in Marriott International Core training programs
- Ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
- Ensuring all associates are compliant with Singapore regulatory trainings (Eg: Basic Food Hygiene Course / Occupational First Aid / Security Licensing)
Assisting in Maintaining Employee Relations
- Maintain effective employee communication channels within the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
Assisting in Managing Legal and Compliance Practices
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with LSOP.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random locker inspections
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Administering of Payroll
Supporting Residential Operations
- As part of the leadership team, the HR leader may be required to provide lateral service
- Participate in organizing/running residential events
CANDIDATE PROFILE
Education and Experience
- Excellent knowledge in Singapore Employment Law
- High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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