Manager, Marketing Communications - #1093380

Job Responsibilities

•         Develop and implement marketing strategy to promote TVS SCS capabilities and complement sales and business development outreach

•         Promote differentiators developed jointly with internal stakeholders such as IV specialisations and solutions etc

•         Build brand value with customers and prospect in line with marketing strategy

•         Drive public relations campaigns, incident mitigation and customer communications

•         Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant sales, business development and sales support teams

•         Work with GFS management team to ensure internal alignment on branding and design by all entities

•         Support all event planning and budgeting processes relating to exhibitions, trade fairs, road shows, campaigns, CSR activities, internal and external business events

•         Responsible for the GFS social media platforms for external outreach as well as internal communications

•         Responsible for major company annoucement on GFS level and quarterly newsletter publication

•         Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to

•         Coach and guide internal stakeholders to ensure succession planning and development

•         Observe and abide by the TSS-QIMM-01.6 Roles, Responsibilities and Authorities outline in the QIM Manual

Job Requirements

•         Degree in Marketing, Logistics, Supply Chain Management or equivalent

•         8 - 10 years' relevant experience in Marketing and Corporate Communications

•         Experience in Freight Forwarding or Contract Logistics Industry is preferable

•         5 years experience managing a diverse team

•         Good knowledge of market positioning

•         Strong knowledge in Developing Video, Graphic Design Tools and Interactive Mediums will be advantageous

•         Good knowledge in Online and Offline Marketing Platforms

•         Strong Customer Management

•         Strong Presentation

•         Good knowledge of Customer Management Systems including Salesforce and other engagement platforms

•         Strong Creative Thinking and Innovation

•         Strong Communications

•         Strong Teamwork and Stakeholders management