Delivery Lead (DSC/TE/18298) - #1093308

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

The Delivery Lead, reports to the Head of Enterprise Communications and is responsible for overseeing the successful delivery of multiple enterprise projects. The individual will be responsible for managing project teams, ensuring client satisfaction, driving project delivery excellence, and contributing to the overall profitability and growth of our business. The ideal candidate will possess strong leadership and communication skills, as well as a proven track record of successfully managing complex projects in a customer-centric environment.

Be Part of Our Success

• Oversee the successful delivery of multiple enterprise projects, ensuring adherence to project timelines, budgets, and quality standards

• Manage project teams, providing guidance, coaching, and support to ensure project success

• Collaborate with cross-functional teams, such as operations, pre-sales and sales to ensure seamless project execution

• Develop and maintain project plans, tracking progress and resolving any issues or risks that may impact project delivery

• Contribute to the development and implementation of strategies to improve project delivery efficiency and cost-effectiveness

• Proactively identify, assess, and mitigate project risks, ensuring appropriate governance and compliance measures are in place

• Stay abreast of industry trends, regulations, and best practices, applying this knowledge to drive project success

• Collaborate with client stakeholders to understand their requirements, manage expectations, and ensure high levels of customer satisfaction

• Identify opportunities for additional services or project expansions, working closely with the sales team to maximize customer satisfaction and business growth

• Contribute to the development and implementation of strategies to improve project profitability, including cost optimization and revenue enhancement

• Track project performance against budget and identify areas for improvement

Qualities We Value

• At least 12 years of experience in service delivery management or related roles, with a focus on delivering multiple projects

• Proven experience managing large-scale projects in the public sector

• Strong customer engagement and relationship management skills

• Excellent leadership and team management abilities

• Exceptional communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical stakeholders

• Demonstrated track record of delivering projects on time, within budget, and with high customer satisfaction

• Experience with financial management and project profitability analysis

• Ability to thrive in a fast-paced and dynamic environment

• Working location is in Jurong East/Ang Mo Kio

• Singaporeans only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures

• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated

• Meaningful work and projects that make a difference in people’s lives

• A fun, passionate and collaborative workplace

• Competitive remuneration and comprehensive benefits