Desktop / IT Support Specialist - #1092132

TECEZE


Date: 1 day ago
District: Singapore
Contract type: Full time
Work schedule: Full day
TECEZE

Title: Desktop Support Engineer


Location: Marina Boulevard, Singapore


Department: Workspace Services


Job Overview:


A Desktop Support Engineer to provide technical assistance, including hardware/software troubleshooting, Microsoft Office support, and first-level support for email, voice, remote access, and multimedia systems.


Responsibilities:


  • Provide technical support for desktops, VDIs, laptops, and peripherals.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Assist users with application installation and remote troubleshooting.
  • Support Active Directory, Group Policy, and security best practices.
  • Manage IT equipment relocation and inventory tracking.
  • Collaborate with IT teams on projects and provide user training.
  • 5+ years of desktop support experience.
  • Proficiency in Windows OS, Office 365, Active Directory, and basic networking.
  • Experience with PC hardware, printers, and scanners.
  • Strong troubleshooting, communication, and multitasking skills.
  • Financial services experience and virtualization knowledge (VMware, Citrix) are a plus.
  • On-call/weekend support may be required.

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