IT Project Manager (1 Year Contract) - #1092104

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job Title: IT Project Manager

Job Role: Project Management (IT Infrastructure Project Manager, M&A Integrations)

Contract Duration: 1 Year

Group Company: Howden Group Services

Division: IT

Department: IT Strategy & Transformation

Reporting to: Head of IT M&A & Integrations

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 40 countries worldwide.

JOB OVERVIEW:

• This project management role forms part of a distributed, global IT team that is responsible for the continued availability and support of an international on-premises and cloud infrastructure.
• The role will be expected to work in a fast-paced environment with high degrees of ambiguity arising from a period of significant change.
• As a senior role, it is expected that more complex, commercially significant and therefore more extensive projects will be managed within this role.

CORE RESPONSIBILITIES FOR ALL STAFF:

Delivery of Service

• Consistently deliver an excellent and comprehensive service, on-time, within budget and to, or exceeding quality expectations.

Conduct and Integrity

• Ensure all dealings are carried out with integrity and professionalism
• Act in utmost good faith, in accordance with Group and/or Company policies and never risk the Company’s or the Group’s reputation

GENERAL RESPONSIBILITES:

Clients

• Develop strong relationships with the Business Units
• Respond to the Business Units’ requirements as appropriate
• Support the business units with their use of the IT systems
• Behave with all clients (both internal and external) fairly and ethically with excellent customer service
• Take ownership of issues and provide updates to users on outstanding issues.

Management

• Ensure team members are competent to carry out their responsibilities
• Motivate team to deliver high performance and achieve objectives

1. Administration

• Ensure up to date records are maintained at all times on the Group and Company systems
• Interpret instructions and issues arising, and then implement actions according to policies and procedures

1. Compliance

• Ensure compliance with all applicable Group and /or Company policies and procedures
• Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures
• Ensure compliance with legal and regulatory requirements
• Ensure that own performance, HR and T&C records are up to date and meet the Group’s requirements
• Maintain accurate records and deal with correspondence appropriately
• Ensure compliance with Anti Bribery and Corruption policy and procedures

1. Reporting

• Monitor and report on Business Units’ issues
• Provide relevant management information to senior management

1. Representing the Company and Companies within the Group

• Any other reasonable duties, as required

OUR IDEAL CANDIDATE

Technical skills required for the role:

• Demonstrate extensive experience working as an IT project manager with the capability to operate across multiple areas with a focus on infrastructure M&A IT integrations.
• Understand the PRINCE2 framework demonstrating ability to design and run projects tailoring this methodology.
• Demonstrate excellent stakeholder management experience.
• Ability to run complex and commercially significant projects maintaining quality and control.
• Ability to lead and provide guidance to technical resources.
• Demonstrate examples of similar successful positions in the past.
• Be highly collaborative with the wider delivery team, management structure and business leaders.
• Demonstrate a very high level of customer service and empathy to the customer issues delivering solutions while working within budget.
• Negotiate with suppliers to provide best balance of quality, service and price.
• Be an excellent communicator.
• Be able to commute to London and travel internationally.

Desirable Experience

• IT knowledge, previous experience of delivering projects involving the following is advantageous for the role:
• M&A from an IT workstream perspective, extension of technology and integration of systems
• Microsoft cloud based technologies (M365, Exchange online and Azure)
• Email migration processes and complex email routing environments
• Application deployment (not development)
• System deployments, upgrades or migrations
• Security system rollout, as an example to; manage privileged access, data loss prevention, MFA
• Release Management experience beneficial
• Ability to work within the varied International Compliance and Regulatory requirements.
• Ability to work within a hybrid On-premise and Off-premise Cloud Computing environment.
• Able to speak and write fluently in any of the following languages: Spanish, Italian, German & French.

DATA PROTECTION NOTICE FOR JOB APPLICANTS

This Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”

For more information, please refer to the link below.

• https://www.howdengroup.com/sg-en/Howden_SG_PDPA_Notice_for_Job_Application