AIRFREIGHT CUSTOMER SERVICE EXEC @ Spore Expo MRT ($4000/AWS VB/5.5Day/Alt Sat) - #1090927

AIRFREIGHT CUSTOMER SERVICE EXECUTIVE

$3000-$4000*

13 Mths AWS

1-2 Mths Variable Bonus**

The Signature

Changi Business Park 

Near Singapore Expo MRT

5.5 Days, Alt Sat Off

Mon to Fri, Alt Sat Off

Working Hour: Monday to Friday 8:30am– 5:30pm, Saturday– 8:30am to 12:30pm (change to alternate Saturday after confirmation)

Nice Personality

Team Player

Able to work in a team

Good Communications Skills

Good PC Skills

N / O / Nitec / Dip 

Experiences in Freight Forwarding Industry

Experiences in handling Customer Service in Freight Forwarding Industry

Air Import & Export 

Airfreight Company

Experiences handling air import & export

Experiences in Airfreight

Doing Customer Service Exec duties for Air import & export 

Able to work 5.5 days, alternate Saturday off

Job Responsibilities:

• Handling inquiries and providing information to customers regarding airfreight services, rates, schedules, and documentation requirements.
• Coordinating with various departments to ensure smooth and timely processing of airfreight shipments.
• Assisting customers in booking airfreight shipments, arranging pickups, and tracking shipments in transit.
• Resolving customer complaints, issues, and disputes in a timely and professional manner.
• Ensuring compliance with airfreight regulations and customs requirements.
• Ensuring of milestones of events are updated promptly.
• Maintaining accurate records of customer interactions, transactions, and shipment details.
• Collaborating with the operations team to optimize processes and improve service quality.
• Keeping customers informed of any delays, changes, or issues affecting their airfreight shipments.

Job Requirements:

• Min. N level / O Level / Diploma of any discipline
• At least 1 year and experiences in a Freight Forwarding Industry is a MUST
• Alternate Saturday
• With experience in Air Freight

Important - Kindly Note :

Salary offer is not fix, it will depends on company's budget, candidates' qualifications and working experiences*

Variable bonus is not fix, is subject to company performance / discretion and candidate performances**

We regret to inform that only shortlisted candidates will be notified

No quota for foreign candidates, pls do not apply. Tq.

Application :

Kindly submit your detail resume in Microsoft Words Format (Prefer) or PDF Format.

Kindly indicate the following for fast processing :

1.Personal Details (E.g. Date of birth and Nationality)

2.Last Drawn Salary

3.Expected Salary

4.Reasons for leaving

5.Avalibility