Customer Care Officer (Electrical Retailer, Central, Account Servicing) - #1090874

RecruitFirst is hiring! You will be outsourced to:

Location: Central

Duration: 12 months (renewable) 

Working Hours: Mon – Fri: 9am to 6pm

Salary: Up to $3300/month + completion bonus

Job Description:

• Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
• Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements:

• Min Diploma in any discipline
• Prior experience or knowledge in relevant industries is an advantage
• Adequate proficiency in MS Office
• Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
• Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
• Singaporeans only