Customer Service - #1090480
Cooling Monsters (S) Pte. Ltd.
Date: 1 week ago
District: Bishan
Salary:
$2,200
-
$2,600
/ month
Contract type: Full time
Work schedule: Full day

We are seeking a dedicated Customer Service professional to join our team.
If you're excited about the prospect of joining our team, we encourage you to apply now!
What you'll be doing
- Render excellent & timely support for customers enquires, feedback, order-related matters with sense of urgency across all online-to-offline platforms.
- Attend to customers in showroom and demonstrate the company's products or services to potential clients
- Responsible for the coordination of end-to-end order management and fulfilment, by working closely with internal colleagues and/or external vendors to fulfil customer orders in a timely and accurate manner.
- Attend & provide support for roadshow events.
- Assist with marketing and promotional activities.
- Perform other duties and responsibilities as assigned.
What we're looking for
- Good communication, independent, confident and self-motivated with good sales and servicing attitude
- Prior experience in customer service / retail sales or relevant industry is preferred.
- Good command of speaking and writing in English
- Proficient in MS Office
- Knowledge of ecommerce platform and social media is a plus
- Candidate without the relevant experience but keen to build a career in customer service are encouraged to apply
How to apply
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