Customer Service - #1090480

Cooling Monsters (S) Pte. Ltd.


Date: 1 week ago
District: Bishan
Salary: $2,200 - $2,600 / month
Contract type: Full time
Work schedule: Full day
Cooling Monsters (S) Pte. Ltd.

We are seeking a dedicated Customer Service professional to join our team. 

If you're excited about the prospect of joining our team, we encourage you to apply now!

 

What you'll be doing

  • Render excellent & timely support for customers enquires, feedback, order-related matters with sense of urgency across all online-to-offline platforms.
  • Attend to customers in showroom and demonstrate the company's products or services to potential clients 
  • Responsible for the coordination of end-to-end order management and fulfilment, by working closely with internal colleagues and/or external vendors to fulfil customer orders in a timely and accurate manner. 
  • Attend & provide support for roadshow events.
  • Assist with marketing and promotional activities.
  • Perform other duties and responsibilities as assigned.

 

What we're looking for

  • Good communication, independent, confident and self-motivated with good sales and servicing attitude
  • Prior experience in customer service / retail sales or relevant industry is preferred.
  • Good command of speaking and writing in English 
  • Proficient in MS Office
  • Knowledge of ecommerce platform and social media is a plus
  • Candidate without the relevant experience but keen to build a career in customer service are encouraged to apply

 

 

 

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