Customer Service Assistant x 5 (Call Centre) / Office Hours / AMK & Tanjong! - #1090336
TempServ Pte Ltd
Date: 2 weeks ago
District: Ang Mo Kio
Salary:
$2,200
-
$2,500
/ month
Contract type: Full time
Work schedule: Full day
Responsibilities:
- Handle customers’ queries (via telephone / email) escalated from Call Centre
- Reports to the team lead and Contact Centre Manager
- Assist in the documentation of operational procedures
- Respond promptly to and record details of customer enquiries
- Handle and resolve issues raised by customers and record details of actions taken
- Escalate requests and unresolved issues to management
Requirements:
- Min ‘O’ level / Nitec / Diploma in any discipline
- 1-year exp in Customer Service / Call Centre will be added advantages
- Possess excellent customer service, communication and interpersonal skills
Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].
Tempserv Pte Ltd
License No: 06C3745
Ivy Ng/ EA Personnel No: R1102590
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