Facility Director [Residential / Commercial] - #1089931

Operation Director

Location: Woodlands
Working Days: Monday to Friday
Working Hours: 8.30am - 6.00pm
Entitled to Allowances + AWS + VB

Responsibilities

• Oversee Managing Agent and Facilities Management functions, ensuring cost-effective and high-quality service delivery.
• Work closely with the VP of non-operations to provide seamless, full-range services to clients.
• Monitor SLAs, KPIs, and project profitability to ensure contract compliance and operational efficiency.
• Implement digital solutions to streamline processes, improve productivity, and optimize costs.
• Establish, review, and enforce SOPs to maintain service excellence and operational consistency.
• Build strong relationships, proactively address feedback, and ensure top-tier customer satisfaction.
• Support business expansion, manage tenders, and oversee contract execution.
• Develop and guide team members to enhance skills and expand service capabilities.
• Recruit, train, and retain a high-performing workforce aligned with company goals.
• Ensure all external work meets quality, safety, and compliance standards.
• Foster a supportive, motivated, and collaborative work environment.
• Manage internal resources efficiently to maximize team productivity.
• Handle additional tasks as assigned by the supervisor.

Requirements

• Proven track record in facilities management
• Strong ability to lead, mentor, and develop a high-performing team.
• Experience in handling SLAs, KPIs, and cost optimization.
• Ability to implement digital solutions and process improvements.
• Strong communication and relationship-building skills.
• Familiar with regulatory standards, SOPs, and best practices

Click on the Apply Button and we will be reaching out to you.

Randy Lee R1878689 | One Vogue Pte Ltd 19C9629