Operations Executive - #1087410

Pearl Marine Logistics Pte. Ltd.


Date: 2 weeks ago
District: Pasir Panjang
Salary: $2,700 - $4,000 / month
Contract type: Full time
Work schedule: Full day
Pearl Marine Logistics Pte. Ltd.

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

  • Ensure all data is entered accurately and promptly into the company's systems.
  • Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination:

  • Coordinate with shipping agents to obtain accurate vessel ETAs.
  • Liaise between charterers and the shipping team to ensure smooth communication and alignment.
  • Track shipments and address any issues that may arise.

Vessel Scheduling:

  • Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
  • Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

  • Oversee daily operations, including loading, unloading, and vessel movements.
  • Monitor vessel performance and address any operational challenges.
  • Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

  • Effectively manage conflicts and disputes related to shipping operations.
  • Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
  • Escalate issues to management as needed.

Customer Relationship Management:

  • Build and maintain strong relationships with customers.
  • Address customer inquiries and concerns promptly and professionally.
  • Ensure customer satisfaction with our shipping services.

What we are looking for:

  • Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
  • 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
  • Strong knowledge of shipping procedures, documentation, and regulations.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and relevant shipping software.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and decision-making skills.
  • Experience in conflict resolution and customer relationship management.

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