Service & Support Engineer - #1087379

DEIF A/S is a worldwide leader in power efficiency, and we are on a journey to make a real difference in the world. We pursue an ambitious growth strategy and want to be a global trendsetter in climate-friendly products and solutions. We want to be the go-to partner for efficient power management, renowned for our intelligent platforms and smart solutions.

We hope you will join us on this journey for a more sustainable future!

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The Job

We are looking for an experienced Service & Support Engineer in Singapore.In this role, your job will be to provide industry leading support to our customers in Asia Pacific region. You will primarily work with microgrid, generator control and protection for bespoke land and marine applications.

Key Responsibilities

• Frontline customer support that resolves technical issues for all DEIF products
• Respond to customer’s technical enquiries and provide input regarding solutions using internal systems
• Where required, test and analyse equipment failures to evaluate cause and determine corrective actions
• Service work on previous projects
• Support customer commissioning in field & remote
• Customer training
• Maintain and update product knowledge of all DEIF products.

The person

We are looking for someone that is outgoing, a proactive team player and who is dedicated to bringing the best possible support to customers. You can multitask while being attentive to detail. You know that networking with your colleagues and external partners is the key to being successful in our office where you will be based, and towards our various sales channels.

Requirements

• At least Dilploma in electrical engineering, or 3+ years in related field experience
• Knowledge of PLC or Microprocessor based controls, software and logic
• Knowledge of CAD drawing will be an advantage
• Knowledge of microgrids, Energy Management Systems, Generators / BESS / PV control systems and protection of power distribution systems. 
• Proficient with Microsoft Outlook, Word, Excel, Power Point
• Ability to communicate with all levels in the organization.
• Flexibility to respond to changing business needs.
• Experience in fault finding and servicing genset controllers
• Must be fluent in English.

At DEIF, we are Winning Together!
We promise that you’ll experience a culture based on values such as Ambitions, Perspective, and Respect, where we are Winning Together. We are a global company and work from many different locations – however, we are all united by a wish to make our customers and colleagues succeed. You’ll experience a highly professional work environment where continuous learning, empowerment, and collaboration are essential. 

We are in a continuous process of developing new climate-friendly technologies that contribute to a more sustainable future. Corporate Social Responsibility is at the core of our business, and we always uphold the UN Global Compact's Ten Principles and actively support the 17 Sustainable Development Goals (SDGs).