Warehouse/Logistics Operation Manager (Semiconductor warehouse) - #1087326

Benefits Summary:

• Operation Manager 
• Permanent role
• Basic up to $ 9,000 + AWS+ VB
• Monday to Friday, 8.00AM to 5.30PM
• Location: Woodlands

Responsibilities:

• Lead and guide staff in daily operations to ensure smooth and efficient functioning of overall operations.
• Plan staffing levels, equipment, storage, and daily tasks to ensure that adequate resources are available to meet customer requirements consistently.
• Plan and ensure the availability of necessary equipment for storage, loading, and delivery of goods.
• Manage inventory, monitor productivity, ensure accuracy, and implement loss prevention programs to meet customer requirements.
• Plan and manage the Profit & Loss (P&L) for the assigned account, ensuring on-time deliveries.
• Direct activities to reduce costs, improve accuracy and safety, and maintain a high level of customer service.
• Implement safety, security, housekeeping, and sanitation programs within the operations.
• Generate monthly performance reports to ensure customer requirements are consistently met.
• Implement work improvement initiatives such as 5S, Kaizen, LEAN, and SCA programs to achieve company standards of Operational Excellence.
• Monitor employee and team performance, providing coaching, training, and feedback to enhance productivity.
• Collaborate with various departments to ensure operations align with organizational goals and objectives.
• Oversee staffing plans and manage the hiring, training, and development of new employees.
• Work closely with the management team to optimize warehousing and logistics operations.
• Manage people and warehouse resources to deliver efficient services to customers, with a strong focus on people management.
• Prepare materials and conduct operational review meetings (e.g., Monthly, Quarterly, and Improvement Reviews) with internal and external stakeholders.
• Resolve logistics service failures in coordination with customers and the operational team, using Root Cause Corrective Action (RCCA) analysis and solutions.
• Ensure strong inventory management and maintain a proven record of 100% accuracy through daily cycle counts.
• Build and maintain strong customer relationships to deliver excellent customer experiences.
• Enforce process compliance and ensure operations meet customer expectations and KPIs.
• Take accountability for maintaining high-quality PPM (Planned Preventative Maintenance).
• Lead and drive annual Continuous Improvement Program (CIP) commitments.
• Conduct regular Gemba walks with clients in the warehouse to observe operations and identify areas for improvement.
• Hold weekly quality meetings with clients to review performance metrics using scorecards.
• Participate in meetings with key customer stakeholders, including Purchasing and Planning departments, to align on objectives and strategies.

Additional Information:

• At least 5 years of relevant working experience and experience in managing and leading operations team. In-plant logistics experience will be an advantage
• Computer proficiency
• Excellent leadership and supervisory skills
• Experience with customer dealing at all levels
• Good planning, communication and people skills

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RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499