Account Manager / Sales Specialist - #1087285

Sales specialist plays a crucial role in identifies, builds, and develops new commercial accounts to drive revenue and achieving sales goals.

1. Achievement of Sales Targets:

• Exceed individual volume and margin targets set by the company.
• Expand business by cross-selling additional services and products to existing customers.

2. Weekly/Monthly Reporting:

a) Performance Report:

• Present monthly sales performance, including total revenue, units sold, and other key metrics. 

b) Pipeline and Forecast Report:

• Present sales pipeline, including leads, opportunities, and their respective stages.

3. Prospecting and New Business Development:

• Identify, build, and develop new commercial accounts within target industries.
• Conduct cold calls to proactively seek new customers.
• Consistently create and maintain a pipeline of potential opportunities.
• Enter all identified opportunities into the Customer Relationship Management (CRM) system.

4. Existing Sales and Account Management:

• Analyse existing customer needs, future buying motivations, and pain points to tailor solutions.
• Deepen sales by presenting compelling business cases for customized services.
• Ensure commitment volumes are met, and customer satisfaction exceeds.

5. Customer Accreditation and Documentation:

• Secure and review documents for customer accreditation.
• Conduct Know Your Customer (KYC) checks and understand customers' business requirements.
• Prepare credit line endorsements and ensure compliance with company documentary requirements.

6. Credit Management:

• Follow up on the weekly AR report to make sure accurate payment date from clients
• Ensure customers' credit lines are sufficient and fully utilized.

7. Issues Resolution and Account Planning:

• Resolve customer issues and concerns promptly and effectively.
• Design and execute interim and long-term account and overall portfolio financial and resource planning.

8. Interdepartmental Coordination:

• Ensure consistency in service levels across departments, particularly with Operations and Finance.
• Ensures smooth product delivery that meets customer expectations.

Requirements:

• Graduate of any Diploma
• With 1-2 years’ direct sales experience preferably in Fuel (diesel & lubricants) sales in the Construction/ manufacturing setting
• Having experience selling diesel & lubricants is a plus
• Highly adaptive to a dynamic sales and marketing environment
• Good understanding on business case
• Understanding summarized financial statements
• Sales Pipeline management (database of leads) experience is an advantage

Other Benefits

• Basic Salary
• Car Allowance/Transport Allowance
• Petrol reimbursement
• Mobile phone reimbursement
• Monthly sales commission
• AWS