Service Coordinator - #1087199

Key responsibilities 

• Be the first point of contact for customers, handling service requests and breakdown calls 
• Coordinate and dispatch Service Technicians and Engineers promptly to address customer needs.
• Maintain and update service requests in Service CRM for streamlined tracking and resolution.
• Schedule and manage preventive maintenance tasks to keep equipment running smoothly.
• Prepare, send, and follow up on quotations, ensuring accurate documentation for billing.
• Collaborate with suppliers to arrange and complete service jobs efficiently.
• Build strong customer relationships by delivering outstanding service and support.