SALES OPERATIONS MANAGER - #1087186

SALES OPERATIONS MANAGER 

A single plant is nurtured through many different hands, all with the same goal: to ensure the best growth of our greens. Sustenir’s vision is to grow a resilient future rooted in doing good for people and planet, and that starts with our teams. Diversity & inclusion for us mean we welcome the many different expertise and experiences to create growth firmly rooted in community. We are a fast-growing indoor vertical farm delivering 100% clean, tasty, quality leafy greens delighting consumers in Singapore.

Reporting into:    Head of Sales  

Responsibilities:  Sales Operations Manager

Salary:                  $4,500 – 5,000

Sales Operations Manager plays a critical role in supporting and optimising the sales process within the organisation. The responsibilities typically fall into several key areas, including strategy, process optimization, data management, and collaboration. 

Job responsibilities 

• Collaborating with sales leadership to design and execute strategies that align with company goals
• Develop sales targets and forecasts by analyzing historical data, market trends, and sales team performance
• Analysing data to identify trends, bottlenecks, and opportunities, then suggest improvements.
• Evaluating and implementing tools for lead generation, sales analytics, and automation
• Collaborating on pricing strategies, commission structures, and revenue recognition
• Tracking KPIs (key performance indicators) and provide actionable insights to improve overall sales performance
• Designing and refine sales processes to improve efficiency and effectiveness
• Creating dashboards and reports to track metrics such as revenue, pipeline health, win rates, and quota attainment
• Training and supporting Area Sales Managers in effectively using these tools
• Working with Marketing team to ensure seamless lead handovers and campaign effectiveness
• Monitoring and managing the sales operations budget, ensuring cost-effectiveness
• Leading cross-functional projects and support Area Sales Managers in achieving their objectives

What we're looking for

• Minimum 3 years of sales operations or similar experience in a fast-paced, dynamic environment
• Proficient in data analysis and creating actionable insights
• Strong ability to communicate across teams and with leadership
• Capable of addressing process inefficiencies and aligning solutions with business goals
• A bachelor's degree in business administration
• Strong analytical skills
• Experience in a managerial role
• Proficiency in Microsoft Excel and ERP software, preferably Dynamics365
• Good communication skills, both written and verbal
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work under pressure and meet tight deadlines
• Ability to manage sales forecasting, data analysis, and sales strategy to optimise sales operations and efficiency
• Passion for driving sales excellence and a commitment to continuous improvement

If you're eager to join a growing company and make a meaningful impact in the sales operations function, we encourage you to apply now.