Data Management Manager, Education Sector / West / Up to S$7,500 - #1087168

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$5500 - S$7500

Location: Nanyang Ave

Duration: 1 year contract (convertible / extendable)

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate 
  timely reports for senior management and ad hoc requests. 
• Verify and update alumni LinkedIn data and notable alumni lists. 
• Recruit, train, and supervise student helpers for 
  data updates in Blackbaud CRM. 
• Data/IT Project Management: Collaborate with different function units, including the 
  Advancement Office and Centre of IT Services (CITS), to enhance IT-related 
  services for alumni. 
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management in maintaining CRM data accuracy. 
• Handle CRM access requests and support the team lead on data-related audits. 
• Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related 
  fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance 
  policies.
• Minimum 4-5 years’ experience in data and database management, or customer or 
  membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Skills & Competencies

• Effectively bilingual in English and Chinese languages (both written and spoken)  to review database records in Chinese.
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to engage and connect with diverse stakeholders.
• Strong project management skills, with the ability to coordinate multiple initiatives simultaneously.
• Resourceful and ability to work independently and in a group setting in a fast-paced environment.
• Exceptional organisational skills and attention to detail.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

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EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394