DENTAL RECEPTIONIST - #1087163

Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously
• Register patients for appointments and/ or walk in treatment
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc)
• Call patients for follow-up whenever required
• Submit insurance dental claims whenever required
• Record and file documents in accordance with SOP
• Collect payment
• Send, receive and track lab cases
• Ensure accurate translation of doctors’ schedule into appointment booking system
• Maintain the cleanliness and neatness of the clinic

Dental Assistant Duties

• Assist the dentists in providing dental treatment
• Takes x-rays
• Protect patients from unnecessary radiation while taking X-rays
• Educate patients
• Preparing and maintaining dental instruments, supplies, and equipment
• Managing clinic inventory and supplies.
• Prepare patients for oral examination
• Preparation of dental materials, cement, composite, impression materials.